Deposit Recovery Progressor (Temp to Perm) Location: Southend-on-Sea (Office-based) Hours: Monday to Friday, 9:00am - 5:30pm (1 hour unpaid lunch) Contract: Temp to Perm About the Role We are recruiting a Deposit Recovery Progressor to support the deposit recovery function within a busy relocation and property services environment. This role is ideal for someone who is organised, determined, and confident in negotiating with letting agents and landlords to achieve the best outcomes. You will manage deposit recovery cases from start to finish, ensuring all administration, negotiations, and escalations are handled efficiently and in line with internal procedures and industry regulations. Key Responsibilities Liaise with letting agents, landlords, and relevant third parties to recover deposits paid on behalf of customers Accurately input and maintain case data on internal systems to generate required documentation Review deposit reports and support swift resolution of cases Gather, check, and prepare all necessary evidence to meet deposit scheme and arbitration deadlines Manage deposit cases from initiation through to final outcome, delivering excellent customer service throughout Ensure all actions are completed in line with internal authorisation processes and industry requirements Handle inbound telephone queries professionally, following company service standards Support colleagues across the wider business as required ...