Join to apply for the Inbound Sales Advisor role at Swans Travel
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Join to apply for the Inbound Sales Advisor role at Swans Travel
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As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade. You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets & more!
Job Role / Duties
* Retention of existing customers or upgrades.
* Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.
* Ensure professional call manner and remain knowledgeable on products/services on offer.
* Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity.
* Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets.
Shifts & Salary
Full time permanent position, 42.5 hours per week.
* 8.5 hours a day. 1-hour breaks split 2x15 mins paid, 1x30 mins unpaid. - Paid 40 hours per week.
From £25,480.00 to £26,196.00
To Apply, send an up-to-date CV.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Industries
Marketing Services
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