The Hotel
The Leopold Hotel is a unique four-star Sheffield hotel. Centrally located on Leopold Square amongst an array of upmarket bars and eateries, our historic property offers a quirky yet luxurious place to meet and sleep. Each of the hotel's 89 en-suite bedrooms is uniquely furnished, offering every modern amenity for the discerning visitor.
The Role
The Night Porter will ensure that the hotel operates smoothly and safely during the night shift and promote a positive image of the hotel to all guests and colleagues by maintaining high standards at all times. You will welcome late arrivals and deal with customer requests and queries and take responsibility for security and health & safety of all guest and colleagues.
The role offers a 40 hour contract over 4 days with 10.30pm-9.00am shifts.
Interviews will commence week beginning 14th September 2025.
About The Role
Whats involved in the role:
The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.
Some duties will include;
* Warmly welcoming our guests.
* Guest check in, check out and guest queries.
* Guest service including bar and food service during the night.
* General security and health and safety responsibilities.
A person who may be suited to this role will have:
- Previous Hotel reception experience using computerised reservation system desirable.
- Knowledge and experience of health and safety procedures.
- Bar and / or food service experience advantageous.
Required Criteria
Skills Needed
About The Company
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company's success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Company Benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group's supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company's continued success.
Just some of the benefits of working with us:
* Great Place to Work Accredited
* Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024
* Awarded 'Best Workplace in Ireland 2024'
* Awarded 'Best Workplace for Women in Ireland 2024'
* Awarded 'Best Workplace for Health & Wellbeing 2024'
* Awarded 'Outstanding Employer' by Failte Ireland
* Shared accommodation available if required
* Excellent working environment
* Learning & development opportunities
* Career progression opportunities
* Competitive salary
* Staff uniform
* Employee discount rates as well as friends and family rates
* Breakfast, lunch and dinner options provided
* Newly refurbished staff canteen
* Annual housekeeping awards including overall employee of the year and quarter year
* Summer and Christmas party
* Flexible working hours
* Excellent hotel staff rates across Ireland, UK & Continental Europe
* Employee assistance programme
* Discounted health Insurance
* Free car parking
Health insurance, Flexible schedule, Employee discounts, Competitive salary, Long service recognition, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events
Salary
Not disclosed