Ticketek Entertainment Group (TEG) is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, we make life better live!
Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Venues (TEG Venues), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners
TEG Venues consists of the venues which we own and operate across the UK, including Tramshed and The Globe in Cardiff, XOYO and Camden Assembly in London as well as XOYO, Birmingham.
We're now hiring an Assistant Manager for XOYO, Birmingham to bring experiences to life within our Digbeth based venue. As one of our Assistant Managers you’ll…..
· Assist with overall management of the music venue including managing various events, both live and club orientated
· Recruit and train our bar staff team, ensuring everyone is meeting the standards set by management for service and cleanliness for the venue
· Stock manage; carrying out weekly stocktakes in-house and monthly with an external company. Ensuring all orders are completed on time and stock is rotated
· Oversee cellar management; keeping up with the maintenance and cleanliness, ensuring everything is stored safely
· Programme in-house events
· Build relationships with corporate businesses to ensure we’re the first-choice location for their events!
About You
We love what we do, and we want our staff to share that passion, so we’re looking for someone with the following skills and experience:
· A genuine passion for live music and events
· A commitment towards exceptional customer service
· Sound operational experience within a similar high-profile venue
· Personable, well organised and who is an excellent communicator
· Financially and commercially astute
· To hold a Personal Licence
Other key considerations for this role
Please note: This role involves late night and weekend working.
What we offer:
* 31 days annual leave plus Birthday Leave
* Enhanced pension contributions, sick and family leave
* Complimentary event tickets
* Recognition Awards
* Employee Assistance Programme (EAP)
Equal opportunities:
TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.
If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.
Please know you must have the right to work in the UK to be considered for this role.
If we’ve just described you, then please apply by sending your CV, cover letter and your salary expectations to us.
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