Company Description
General Manager - Novotel Cardiff Centre
Are you a natural leader with a passion for hospitality and results?
We are seeking a General Manager to take the reins at Novotel Cardiff: keys 138 –11 meeting rooms plus swimming pool and car park and the infamous Restaurant “The Custom Shed.” A city‑centre hotel in the heart of Cardiff… The hotel is within easy reach of various amenities – ideal for a family get‑away or a business trip.
Job Description
YOUR ROLE:
* Ensure exceptional guest experiences aligned with Novotel and Accor.
* Take full responsibility for hotel operations, financial results, and brand standards.
* Create a positive, inclusive culture where people love to work and grow.
* Drive sales, control costs, and maximise revenue across rooms, meetings & events and F&B.
* The successful candidate will have a track record of building great relationships with all stakeholders in the business, owner, manager, employees, clients and neighbours.
Qualifications
YOUR SKILLS AND EXPERIENCE:
* This is the ideal General Manager opportunity for a leader established in the Midscale segment.
* Commercially savvy with strong organisational and people skills.
* Energetic, hands‑on, and passionate about creating memorable guest experiences.
Additional Information
By working at the Novotel Cardiff Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart‑of‑hospitality.com or on Instagram @heart.of.hospitality.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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