Overview
Position: Area Manager
Location: North West & North Wales
Pay Rate: £32,498 per annum
Hours: Various
Shifts: Various
SG / DS SIA licence required and full UK drivers licence with your own transport.
Responsibilities
* To roster and deploy Officers according to customer needs in line with company policy and best use of resources.
* To communicate effectively with all customers and liaise regarding identified needs and next steps.
* To visit all assigned sites, clients and Security Officers at designated times.
* To complete Assignment Instructions as per company requirements.
* To address all Health and Safety issues with relevant Line Manager for each site.
* To train officers at their place of work, to coach and guide to a high level of service delivery and health and safety issues;
* To assess officers performance and complete training records as per company requirements.
* To complete regular site visit / audits for each store visited or where relief cover has been provided and communicate these with designated departments.
* To deal with misconduct and disciplinary procedures and issue misconduct forms and store/site removal requests, in line with the company policy.
* To assist the recruitment department with hiring of new staff by way of conducting scheduled interviews and document collections .
* To provide an alarm response service and escorted lock ups to all assigned sites when required.
* To conduct monthly welfare visits or telephone calls to officers.
* Assist with any incident investigations in your allocated area as required.
* Provide in-store training to officers relating to identified health and safety issues.
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you\'ll need to be tech-savvy enough to use our digital devices.
* Must hold a valid front line SIA Licence.
* Must hold a full UK/EU driver's licence with no more then 6 penalty points.
* Must be flexible with working times and areas, dependent upon business needs.
* Must have excellent interpersonal communication skills with good organisation and leadership qualities.
* Must have an excellent personal presentation.
* Must be computer literate with Google suite and be willing to undertake training and use of bespoke programmes including Javelin.
* Must have experience working in a leadership role, preferably within the Security Industry.
* Ideally experienced within the Retail Security Sector and have a clear understanding of the current legislation pertaining to Retail Theft, Site Security and all Health and Safety Regulations.
* Able to prioritise and organise own workload and work within time constraints with accurate detail.
Benefits and Information
The successful applicant will be issued a company tablet and mobile phone for work purposes. They will also receive an enhanced holiday allowance. (24 days plus bank holidays), Death in Service insurance and an enhanced employer pension contribution. The candidate will be expected to work an average of 45 hours per week, predominantly Monday to Friday and it will include some weekend working. Flexibility is also required due to business needs.
* 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
* Workplace Pension Scheme
* Progression training and development opportunities
* Life assurance benefit
* Contributory Healthcare Scheme
* Eyecare vouchers
* Employee Discount Schemes
* Refer a friend scheme
* Free uniform provided
Job Ref: (T46)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
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