Smart Building Infrastructure Technician (Critical Infrastructure)
Location: Gatwick, England, United Kingdom
Job Summary
As a Smart Building Infrastructure Technician, you will be site-based within a large operational environment, working as part of a dedicated on-site team responsible for the installation, support, and maintenance of specialist smart building technologies.
You will bring strong core competencies in copper and fibre network infrastructure installation, alongside a willingness to develop skills across a range of smart technologies, including Audio-Visual, Electronic Security, IoT, and wired, wireless, and mobile networks.
By applying a high standard of technical knowledge and workmanship, you will contribute to the successful delivery of projects on time and within budget, while maintaining strict health and safety standards. Providing a high level of customer service and accurately interpreting end-user requirements will be a key part of the role.
Key Tasks & Responsibilities
Copper and Fibre ICT Infrastructure
* Install, terminate, and test copper (CAT5e/6/6A), fibre optic (OS1/2, OM3/4/5), and voice cabling infrastructure.
* Install, terminate, and test Electronic Security and Audio-Visual cabling systems.
* Conduct infrastructure testing using industry-standard test equipment and software, ensuring compliance with manufacturer and industry standards.
Smart Building Technologies & Systems
* Assemble and install telecommunications equipment cabinets (pre-built or flat-pack).
* Install fixtures and fittings suitable for the operational environment.
* Install containment systems safely, including tray, basket, trunking, and conduit.
* Install endpoint equipment such as Electronic Security devices, Wi-Fi and mobile access points, IoT sensors, and Audio-Visual devices.
* Install and mount network equipment in cabinets in accordance with manufacturer specifications, including switches, routers, controllers, servers, and WAN equipment.
* Complete system and equipment patching.
Maintenance & Fault Finding
* Support commissioning, maintenance, servicing, fault-finding, rectification, decommissioning, and equipment relocation activities.
* Carry out network infrastructure maintenance and diagnose and repair common faults.
Documentation & Reporting
* Complete accurate and timely documentation, including certification where required.
* Report progress and issues to line management using agreed systems and processes.
Health & Safety
* Comply with RAMS and all site-specific health and safety requirements.
* Work from construction drawings, diagrams, schematics, scopes, and specifications.
* Take responsibility for personal health and safety and that of others affected by your work.
Knowledge
* Understanding of IT network architecture, cable types, and networking equipment.
* Knowledge of copper and fibre testing parameters and certification standards.
* Awareness of Access Control and CCTV installation standards.
* Understanding of containment system installation.
* Knowledge of health and safety risks associated with cabling installation.
* Awareness of Working at Height regulations and access equipment requirements.
* Familiarity with IoT concepts and emerging smart building technologies.
* Understanding of rack and cabinet construction and installation.
* Appreciation of the importance of accurate documentation and handover.
Skills
* Strong written and verbal communication skills.
* Competent IT skills, including Microsoft Office applications.
* Ability to follow processes and technical instructions accurately.
* Good numeracy and literacy skills for task planning and execution.
* Ability to interpret project drawings and technical documentation.
* Proficient in the use of cable and network test equipment (e.g. Fluke, OTDR).
* Ability to work safely at height and in confined spaces, following correct procedures.
Behaviours
* Detail-focused with a commitment to high-quality standards.
* Self-motivated with effective time management skills.
* Proactive problem solver with a practical approach.
* Strong commitment to health, safety, and security.
* Flexible approach to working hours, including out-of-hours work when required.
* Security-conscious with an understanding of data and infrastructure protection.
Qualifications
Essential
* Valid ECS or CSCS card.
* Relevant industry qualification (e.g. CNet, BICSI Installer Level 2/3, or equivalent).
* Full, clean UK driving licence.
Desirable
* First Aid qualification.
* IPAF or PASMA certification.
* GCSE-level education or equivalent, including Maths and English.