A leading sustainability firm in the United Kingdom is seeking a Head of Service Delivery to manage the lifecycle of customer jobs, ensuring quality and efficiency. The ideal candidate will have a strong background in service delivery leadership, a track record in developing teams, and experience with customer journey processes within a production environment. Key responsibilities include embedding scalable processes and driving improvements to service, all while maintaining a strong customer focus. The role offers a salary between £50,000 – £60,000 plus benefits.
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