RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Residential Trade Leader with an entrepreneurial spirit and passion for building a thriving trade business to grow and lead the interior design trade business within our Gallery. Residential Trade Leaders are expected to deliver first-class service to our client and our teams, creating a luxury experience. They understand the importance of attracting and retaining talent who uphold the same passions and discerning eye for luxury.
YOUR RESPONSIBILITIES
1. Live Our Vision, Values and Beliefs
2. Provide a luxury experience for RH Trade clientele through product expertise, professionalism and elevated service
3. Lead and grow the residential trade business within the Gallery
4. Build, lead, educate and inspire an effective and successful team dedicated to servicing the interior design trade customer
5. Work in partnership with the Gallery Leader to develop strategies for the trade business
6. Lead and oversee multiple trade projects of varying size and scope
7. Qualify potential and partner with existing Trade clientele through consultations, Gallery tours, site visits, assisting with project development and internal coordination of services and project installations
8. Communicate and work with cross functional teams at all levels of the organization
9. Ensure fiscal goals are achieved
10. Maintain a strong interest in the luxury and design industry and a relevancy within the interior design community
OUR REQUIREMENTS
11. + years experience in a high-end interior design showroom, luxury retailer or design firm
12. Relationship-driven, with proven successes working with the interior design/trade community with existing relationships
13. Possess an entrepreneurial spirit and a passion for building a thriving trade business
14. Commitment to Quality with exceptional attention to detail
15. Results-driven with proven ability to motivate, influence and inspire a team
16. Superior organization and leadership skills
17. Excellent verbal and written communication skills
18. Exceptional analytical, problem-solving and decision-making skills
19. Experience gaining insights from mistakes, seeking constructive feedback from colleagues and leaders to improve results
20. Proficiency with Mac Operating System, Microsoft Office and Google Applications
21. Solid technical background with experience using Salesforce or other customer relationship management systems
22. Must be able to interpret and understand floor plans
PHYSICAL REQUIREMENTS
23. Must be able to travel locally or out of state
24. Frequently lifting and mobilizing small to medium items, up to kgs. while utilizing appropriate equipment and safety techniques
25. Must be able to maneuver effectively around Gallery floor, stock room and office