Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Program Manager Location: London, England, United Kingdom About The Role We are seeking a highly experienced and strategic Programme Manager to lead our CGI content delivery function. This is a pivotal leadership role, responsible for the successful orchestration and delivery of our entire portfolio of CGI projects, encompassing both stills and complex animation videos. You will be the senior delivery authority, acting as a key partner to our clients while leading and mentoring a talented team of Senior Project Managers and Producers. Your primary mission is to ensure that all projects are delivered on time, on budget, and to the exceptional quality standards our clients expect, while continuously seeking opportunities to enhance our operational efficiency. Key Responsibilities Programme Oversight & Delivery: Oversee the end-to-end delivery of all CGI projects, from initial client briefing through to final asset delivery. Ensure a clear and manageable roadmap for the entire programme of work. Client Relationship Management: Serve as a primary senior point of contact for key clients. Confidently discuss project scope, technical requirements, potential timescales, and budget implications, managing expectations and building strong, trusted partnerships. Team Leadership & Mentorship: Lead, manage, and develop a team of Senior Project Managers and Senior Producers. Set clear objectives, provide regular feedback, and champion a culture of excellence, collaboration, and accountability. Process Improvement & Efficiency: Proactively identify bottlenecks and inefficiencies within our production pipeline. Design, propose, and implement new processes, workflows, and best practices to increase team efficiency, improve quality, and enhance profitability. Strategic Planning & Resourcing: Work closely with senior leadership to forecast resource needs based on the project pipeline. Ensure the team is appropriately structured and staffed to meet current and future client demands. Quality & Standards: Uphold and enforce the highest standards of project management discipline across the team. Ensure rigorous documentation, risk management, and communication protocols are followed. Financial & Commercial Acumen: Oversee programme-level budgets, track project profitability, and contribute to accurate financial forecasting. Skills and Experience Essential: Proven experience in a Programme Manager, Head of Projects, or Senior Project/Production Management role within a fast-paced creative agency, production house, or marketing environment. Demonstrable experience managing the delivery of complex, multi-stream digital content projects. Exceptional client-facing skills with the ability to communicate complex information clearly and build strong, senior-level relationships. Strong leadership experience, with a proven track record of managing, mentoring, and developing project managers and/or producers. A strategic mindset with hands-on experience in analysing, defining, and implementing process improvements. Expert knowledge of project management methodologies (e.g., Agile, Waterfall, hybrid approaches). Commercially astute, with experience in budget management, forecasting, and resource planning. Desirable (Highly Beneficial): Direct experience working within a CGI studio or a production environment focused on VFX or high-end animation. Specific experience with automotive clients or content. A solid understanding of the CGI production pipeline (modelling, texturing, lighting, rendering, compositing). Proficiency with the Smartsheet toolset (including Dashboards, Reports, and ideally Control Center) is a significant advantage. What We Offer A competitive salary and performance-based bonus. Flexible and hybrid working arrangements. The opportunity to work with some of the world's most prestigious automotive brands on cutting-edge projects. A collaborative, creative, and supportive work environment. A dedicated budget for professional development and training. LI-CK1 LI-Onsite LI-Director Req ID: 15658 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.