Job Description
Head of Quality Assurance & Testing
Sidcup, Kent
Highly competitive salary & package
Shirley Parsons is pleased to announce an exclusive partnership with a leading manufacturer specializing in Ligature-Resistant Door Systems & Technology, situated in Sidcup, Kent.
Due to the company's significant success, they are seeking to hire a Head of Quality Assurance & Testing to elevate the quality standards further. This role entails ensuring the overall integrity and coherence of testing strategies and documentation for all products and solutions offered and developed by the company. The aim is to ensure compliance with regulatory, customer, and company requirements.
The Head of Quality Assurance & Testing Responsibilities:
* Define and execute a strategy to build and operate the QA testing capability leveraging internal headcount, 3rd party services, tools, modern techniques and technologies.
* Define and direct the test planning, design and deliver of all projects and programmes within the NPD and EPD cycles.
* Develop a centralised quality management system, defining requirements, processes, procedures and documentation to provide assurance to the board.
* Provide regular reporting on effectiveness of QA testing, with recommendations to continually refine the process.
* Review and enhance on site commissioning sign off to exceed customer expectations and provide assurance to the company.
* Management of testing/certification, manufacturing quality and commissioning teams.
* Own and lead the business ECN (Engineering Change Note) Process
* Monitor Business Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to eliminate recurring issues as well as address special events in order to drive an overall improvement
* Assist/help maintain all HSE facility related compliance.
* Lead, participate and facilitate various continuous improvement events and projects to support company goals and objectives. Partake and contribute to cultural change utilising appropriate continuous improvement tools and methodologies (Six Sigma, Mistake Proofing, Kaizen, etc).
The Head of Quality Assurance & Testing Experience & Skills:
* Demonstrable knowledge and experience in ISO 9000, ISO 9001, ISO 13485, TS16949, ISO14001 previous Quality Management experience, plus having completed successful improvement projects.
* Experience dealing with £multi-million manufacturing environments.
* Experience operating withing the healthcare/medical environment.
* Expert knowledge of techniques for design, monitoring and execution of quality procedures.
* Experience of building a QA function including systems, documentation and process.
* Effective leadership, interpersonal and communication skills.
* Experience of leading major programmes comprising technical, people and process change.
* of people management.