BMS Account Manager – Reporting to Regional Sales Manager Location - Chepstow Job Description Responsible for managing existing and developing new business opportunities, identifying new routes to market, and developing a strong pipeline to achieve targets against the business plan. The role focuses on identifying and converting new sales opportunities, building a strong pipeline, and achieving organic growth targets in line with the business plan. Key sales channels include M&E contractors direct end-user business, regional FM companies and management agents. You will be responsible for: • Developing and executing a targeted sales strategy that delivers consistent organic growth in client base, recurring revenue, and gross margin. • Working closely with regional teams, Operational Team, and Engineering Managers to develop customer solutions and ensure first-class service delivery. • Collaborating across all parts of the business to drive new sales and account development. • Meeting and exceeding sales and margin targets for both new and existing business year on year. Responsibilities • Identify and pursue new sales opportunities, including new markets, sectors and customer segments. • Develop and maintain a robust pipeline of new business prospects by leveraging local market knowledge and industry contacts. • Work with existing accounts to identify up-selling and cross-selling opportunities and target new customers and sectors. • Lead the full sales cycle for new business, from prospecting and qualification to proposal, negotiation, and closing. • Create and implement client-specific Account Management Plans (AMPs) and engagement strategies tailored to the market. • Report twice monthly and quarterly on new business activity, pipeline status, green time, and performance against targets. • Promote and sell the company brand, ensuring a deep understanding of all sales propositions relevant to the market. • Deliver outstanding customer service and build long-term relationships with key decision makers in new and existing accounts. • Collaborate with sales, technical, and project teams to ensure clear objectives and winning strategies for new business. • Take ownership of the bid process for new sales opportunities, ensuring robust governance and alignment with senior management and technical teams. Relationship Management • Leadership Team • Regional Sales Team(s) • Peer to Peer • Technical Support • Operational Delivery Team(s) • Existing customers • Partners (e.g., FM companies) Experience • Proven experience of working within a target-driven, engineered solutions orientated sales environment. • Record of consistently meeting/exceeding business sales targets. • Demonstrable experience of developing client-focused commercial solutions providing differentiated, valued and achievable outcomes. • Proven experience of driving the sales process from strategy to plan creation, through implementation to successful delivery. • Highest levels of competence in listening, verbal and written communications, negotiations, presenting skills. • Candidates should ideally have a minimum of five years’ experience in a similar role. • Ideally have an in-depth product knowledge of business development, account management, energy, wellbeing legislation, bid management, Building & Energy Management Systems • Have a good existing relationship with contractors, end users and consultants in the area. Skills & Experience • Able to work under own initiative but work as part of a team. • Ability to Recognise and influence decision makers to close sales opportunities at all levels within a client organisation. • Superb communication & organisational skills. • Commercial awareness. • Good attention to detail. • Self-motivated, responsible, and accountable. • Willingness to add value at every level. • Ability to deliver exceptional customer service. • Own and resolve customer issues and escalate when necessary. • Successful “in-life” contract management • Ability to create and maintain a working relationship with key stake holders to ensure a high level of trust and partnership. * Use of Excel, Word & Outlook, and service management database & financial systems. * This role requires someone with an exceptional knowledge, awareness and understanding of BeMS industry and its customers