Healthcare Support Worker – Donor Carer Venepuncturist
About the Organisation: In June 2025, the Cabinet Secretary for Health and Social Care introduced two key frameworks: the Population Health Framework and the Service Renewal Framework (SRF). The SRF sets out an ambitious vision to drive innovation and enable more integrated delivery across Scotland’s health and care services. As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) will come together to form a new organisation: Public Services Delivery Scotland in April 2026. The new organisation will play a pivotal role in supporting the renewal and long‑term sustainability of health and care services across Scotland.
The Post: This position offers the opportunity to provide comprehensive support to donors throughout the blood donation process, including reception, health screening, blood sample collection, and donation, while ensuring donor safety and wellbeing. Additional responsibilities include setting up community donation sessions, which may involve manually handling equipment cages or trolleys weighing up to 60 kg with the assistance of two individuals. Comprehensive training will be provided for all aspects of the role.
The role is based in Glasgow and requires extensive travel across the West of Scotland. Working hours are 28 hours per week, Monday–Sunday, and may include public holidays, Sundays, and regular late‑evening shifts. Flexibility and willingness to work variable hours are essential.
The Candidate: Friendly, team‑oriented, and enthusiastic individuals who enjoy meeting people are encouraged to apply. Candidates must have higher‑level education or experience in care or customer service, strong written and verbal communication, proficient keyboard skills, and the ability to work independently or collaboratively. Excellent interpersonal skills, calmness under pressure, meticulousness, motivation, and adaptability are required. A PVG scheme check and, where applicable, a criminal record check for overseas stays longer than 12 months within the previous 5 years are mandatory.
Location and Working Pattern: The position is based at the Glasgow Donor Centre and involves extensive travel throughout the West of Scotland for community sessions.
Benefits: Pension scheme; comprehensive range of work‑life balance policies; occupational health services; learning resource centres; discounted leisure, financial and shopping benefits. HR Benefits Brochure available.
Inclusion: Public Services Delivery Scotland is an equal‑opportunity employer and is committed to a fully accessible and inclusive recruitment service. We welcome applicants of all backgrounds and offer reasonable adjustments upon request.
Further information: For an informal discussion on the post, please contact Anne MacLean, Senior Charge Nurse at Anne.MacLean3@nhs.scot.
Closing date for completed applications is 23rd March 2026.
Please note that the majority of correspondence is sent by e‑mail only; check your inbox regularly (including junk folders).
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