We are currently looking to recruit a full-time experienced Medical Receptionist (job shared considered) to join our small friendly city centre GP practice .
We are a two-partner practice, employing four part-time salaried GPs, and seek to create a supportive and low-stress environment that caters Monday to Friday for a patient list of about 7,000. Many, but by no means all, of our patients are members of the University and they are generally very pleasant, thoughtful and well-informed.
We are looking for someone to work 37.5 hours per week.
In addition there might be some evening and weekend shifts on an ad hoc basis and we expect staff to help to cover holiday and sickness absences so you must be flexible and available throughout the year.
Ideally, we would like someone with experience of working in a GP surgery.
Main duties of the job
This role is to act as the main point of contact between the patient and the primary healthcare team.
We expect team members to be friendly, enthusiastic, reliable and efficient individuals who can thrive when expected to multi-task in a busy environment. It requires good IT skills, attention to detail, accuracy and above all excellent communication skills.
The successful candidate will be patient focussed, a good team player and flexible in their approach and preferably:
· work well as a reliable member of a team in a busy environment
· multi-task and keep calm under pressure
· have experience of working a GP surgery with preferably experience of using EMIS
This role will include duties such as (although not limited too);
* Welcoming patients into the practice
* Answering the telephone
* Booking appointments
* Dealing with patient queries
* New patient registrations
* Processing prescriptions
* Scanning documents
* General ad-hoc duties
* Dealing with email queries
Holidays: 28 days pro rata to include Bank Holidays
If you would like more information or to arrange an informal visit contact Lilian Pallister the Deputy Practice Manager
Job Types: Permanent, Full-time
Pay: £13.16 per hour
Expected hours: 37.5 per week
Benefits:
* Company pension
Experience:
* Medical Receptionist: 1 year (preferred)
Work Location: In person