Location: Braemar, Scotland
Department: Events
Reports to: Events Manager
The Fife Arms is seeking a highly organised and enthusiastic Events & Sales Coordinator to support the delivery of exceptional events and guest experiences. From private dining to major annual celebrations such as Burns Weekend, the Glorious 12th, and Christmas & Hogmanay, you’ll play a key role in ensuring our events run seamlessly while building strong relationships and driving revenue.
Key Responsibilities
Event Planning & Delivery
* Manage group bookings and private dining events from enquiry to post‑event follow‑up.
* Prepare event documentation including proposals, contracts, and floor plans.
* Lead site inspections for guests, travel partners, and press.
* Attend key meetings to ensure all teams are aligned and fully briefed.
* Support the FOH team and General Manager during live events.
* Maintain accurate data across event systems and ensure financial reconciliation.
Sales & Relationship Management
* Manage the sales pipeline to maximise conversions and diary utilisation.
* Build relationships to encourage repeat business and identify new opportunities.
* Maintain a strong client database and support targeted outreach.
* Assist with sales initiatives and attend promotional events when required.
Standards & Development
* Uphold high operational standards by following all SOPs and maintaining data accuracy.
* Stay updated on event trends and contribute ideas for new offerings.
* Promote positive teamwork and open communication.
Health & Safety
* Comply with all H&S procedures including fire safety, COSHH, and Food Alert systems.
* Ensure adherence to statutory and company requirements.
What We’re Looking For
* Excellent communicator with strong written and spoken English (additional languages beneficial).
* Highly organised, detail‑focused, and able to multitask under pressure.
* Confident with guests both in person and over the phone.
* Strong internal communication skills (MS Teams, Outlook, phone).
* Passionate about hospitality, events, and delivering exceptional guest experiences.
What You’ll Enjoy
* Competitive salary with TRONC and service charge
* 30 days’ paid holiday
* Complimentary annual guest stay for you + a guest
* Discounted local gym and golf memberships, plus access to Scotland’s first PT Pod
* Life Assurance
* Enhanced pension scheme
* Complimentary meals and beverages on duty
* Generous staff discounts across Artfarm locations
* Health & wellbeing programmes (Health Cash Plan & EAP)
* Tailored learning and career development opportunities
J-18808-Ljbffr