Job Title: Customer Service & Office Administrator
Location: Sports & Leisure Facility
Job Type: Temp to Perm
Pay Rate: £13.50 per hour
Hours: Approximately 30 hours per week (between 9:00am – 6:00pm)
About the Role
We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands-on role.
This is a fantastic opportunity for someone energetic and passionate about supporting the day-to-day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.
No two days will be the same – from customer interaction and event support to social media updates and office administration.
Key Responsibilities
Providing general customer service support and being a welcoming point of contact for visitors
Assisting the General Manager with a variety of operational and administrative duties
Diary and schedule management
Uploading and managing social media content and website posts
Supporting the organisation and coordination of events and hospitality functions
Customer-facing duties during events and facility activities
General office administration and data entry
Use of Microsoft Office programmes for daily tasks
Assisting with low-level accounts duties, including some use of Sage
Very occasional basic kitchen support during events if required
Helping ensure the smooth overall running of the facility
Working Hours
Approximately 30 hours per week
Shifts generally between 9:00am – 6:00pm
Weekly rota provided, so start and finish times may vary
Occasional evening work and very occasional weekends may be required to support events
What We’re Looking For
A positive, energetic and proactive individual
Someone who enjoys variety and being involved in different areas of a business
Strong organisation and communication skills
Comfortable using Microsoft Office
Experience with social media and basic website updates is desirable
Some administration or customer service experience
Basic accounts knowledge and experience using Sage would be beneficial
A team player who is happy to support wherever needed
What We Offer
£13.50 per hour
Temp to Perm opportunity with long-term potential
Varied and engaging role within a friendly sports and leisure environment
Opportunity to work closely with management and contribute to the successful running of the whole facility