Regional Technical Services Manager - BBC
* Regional Technical Services Manager - BBC
Role overview
Location: Media City - Salford
Working Hours: 08:00-17:00, Monday – Friday
Benefits: Car Allowance, Private Healthcare,25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Job Purpose:
To lead the delivery of technical services across a facilities management contract focussed on broadcast critical sites at MediaCityUK and several smaller sites across the northwest.
The role is responsible for the management and delivery of planned and reactive works via inhouse and sub-contracted teams to budget and always within timescales and to provide technical assurance to the senior team.
Duties:
* To build strong and effective relationships with key stakeholders both within the client organisation and EMCOR UK.
* Develop the technical team through training and support, to enhance service delivery, motivate the team and encourage development and progression
* Close liaison with the local client regarding the status of maintenance operations.
* Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction. In addition to the auditing and management of subcontractors against established SLA’s and KPI’s.
* Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations.
* Ensure a culture of safe working is adopted by the EMCOR team and subcontractors.
* Undertake HV LV Authorised Person status and associated responsibilities
* Ownership of statutory compliance activities on the account
* Technical advice to the team where required
* Develop and deliver a programme for continuous improvement of maintenance strategy, alongside the Senior Asset Manager
* Lead on the implementation of new work scheduling function
* Develop and implement more innovative ways of working
* Lead on the development of opportunities to increase the energy efficiency of buildings and assets throughout the contract.
Responsibilities:
* Direct day to day line management of a team of 11 site based and 6 mobile engineers with technical guidance to the wider business functions.
* To work closely with Operational, Asset & Energy functions to develop strategic improvements across the contract.
About the role
* This position requires a minimum 5 years experience of Technical Services management/supervision in a building services environment
* This position ideally requires HNC/HND/Degree in Electrical/Mechanical Engineering however candidates with relevant vocational technical qualification plus relevant experience will be considered
* Working knowledge of critical LV/HV distribution systems including UPS generators
* Currently or previously been an appointed person for Low and High Voltage or the ability to qualify, Training will be provided
* Proven leadership and management skills
* An excellent knowledge of M&E building systems
* Excellent communications and customer service skills
* Ability to write comprehensive and well written repots
* Firm understanding of asset lifecycle management
* Proven experience within a building services environment.
* Proven track record of operations management in a hard services FM environment
* Good IT skills including Microsoft packages, CAFM, scheduling and auditing tools
* Sound understanding of current legislation, environmental and quality related assessment Excellent interpersonal and customer relationships
* Exceptional presentation and communication skills
* Proven experience in effectively managing a team
* Working knowledge of the broadcast critical infrastructure is desirable
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
* Industry leading maternity & paternity policies
* Refer a friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
* Bike To Work Scheme
* Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
* Access to health assessments
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal andFinancialqueries
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