Business Support Officer My Options Community Activity & Wellbeing Service Grade: Scale 4 Annual Salary: £26,403 - £28,142 Hourly Rate: £13.69 - £14.59 Contracted Hours: 37 Do you want to part of a successful team that makes a positive difference to someone’s life? Do you have good administrative skills and feel passionate about supporting colleagues that ensure our customers live a more independent and fulfilling life? My Options - Activity Wellbeing and Care Services is part of Telford & Wrekin Council and provides a wide range of person-centred support to vulnerable people of all ages and abilities. We currently provide a wide range of services including; Community Activity and Wellbeing, services, residential options, community support for those people living in their own or shared accommodation and Supported Accommodation. Our services also include a very successful Shared Lives Scheme. We are looking to recruit an experienced and highly motivated person to work as part of our Business Support team, providing administrative support to all of our services, including the accurate maintenance of records, acting as first point of contact for our customers and their families and carers and hiring venues and activities. As part of the team you will receive excellent support and training and the opportunity to develop a personalised skills development plan. If you want to join us at this exciting time then please complete the online application form. To find out more about the My Options services please take a look at our website: www.myoptionstelford.co.uk If you would like to discuss this opportunity further please contact: Shelley Grant, My Options - Activity Wellbeing and Care services on 01952 381317 or email myoptions@telford.gov.uk What you will receive from us Generous rates of pay Expert training, that you will be paid to do and opportunities to develop your skills. You will also receive a certificate for the training you complete. A full induction, excellentsupportand ongoing supervision The opportunity to progress within our team Free DBS Refer A Friend Scheme - £150 for every friend you successfully refer to us The opportunity to join a team that is fully committed to support people to live a more independent and fulfilling life. Annual pay increments within your grade 23 days annual leave rising to 31 days with service and 8 bank holidays, plus anadditionalconcessionary day Enhanced sick pay scheme, maternity/adoption leave pay and maternity support leave, Salary sacrifice schemes including childcare vouchers, car lease scheme, health careschemesand safe and secure savings accounts Access to local benefits and discounts on products and services, these include discounts on national attractions such a theme parks and discounted travel. A truly rewarding career Who we’re looking for Someone who really wants to make a positive difference. Someone who is committed to the role as the individuals we support, and their families, depend on the service we provide. Someone who is proactive and creative, and prepared to think beyond the obvious to meet the needs of the people they’re supporting in an enjoyable and meaningful way, to improve people’s opportunities, independent living skills, community involvement and integration and sensory and communication needs Someone who is flexible and adaptable, to continually develop and improve the service activities and sessions to meet the needs of the people they’re supporting, taking on board the views of those individuals, with the ability to adapt very quickly to the person’s changing needs. Someone who can build an honest, trusting and engaging relationship with the people they’re supporting as this is essential for the person to get the most benefit from their sessions. Someone who is committed to personal development, both for their personal benefit and to benefit the people they’re supporting. These qualities are more important than previous experience, although it’s very welcome, as full support and training will be provided to enable you to gain that experience. About us My Options - Activity Wellbeing and Care Services is part of Telford & Wrekin Council and provides a wide range of person-centred support to over 350 people to vulnerable people of all ages and abilities. We currently provide a wide range of services including; Young People’s Services, Community Activity and Wellbeing services, Residential options, Community support for those people living in their own or shared accommodation. Our services also include a very successful Shared Lives Scheme and The Skills and Enterprise hub, where people can develop their skills and confidence as part of their stepping stone to work. If you want to join us at this exciting time then please complete the attached online application form. We are committed to equality and diversity. Please note employees who are at risk will be considered first for this position. Only if an appointment is not made will other candidates be considered. If you would like to discuss this opportunity further please contact: My Options, Activity Wellbeing and Care services on 01952 381317 or email myoptions@telford.gov.uk To find out more about the My Options services please take a look at our website: www.myoptionstelford.co.uk Please click on the links below to view the job description and person specification. We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters. What we offer: Competitive pay & generous leave Career progression Local Government Pension Scheme Staff discounts & salary sacrifice perks Free parking & confidential wellbeing support Find out further information about working at Telford & Wrekin Council including our full list of benefits. Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups. Please note: We do not hold a sponsorship licence for visas Attached documents Job Description & Person Specification Job Summary