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Hotel Receptionist - Full Time, Motherwell
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Client:
Dakota Eurocentral
Location:
Motherwell, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a1d3575c8369
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Dakota Hotel based in Motherwell is seeking a genuine people person with strong administration skills for the role of Receptionist.
CONTRACT AND PAY RATE
The gross annual salary is £24,500.
The role carries a permanent contract of 37.5 hours per week, with typical shifts from 6.45am to 2.45pm or 2.45pm to 10.45pm, working any 5 days out of 7.
PRIMARY ROLE RESPONSIBILITIES
* Carry out Reception duties including welcoming guests, check-in/out, ad hoc requests, reservations, light housekeeping, and billing.
* Provide high-level guest service aligned with our principles and values, ensuring guests receive special attention.
* Maintain comprehensive knowledge of Front Office computer systems.
* Collaborate with other departments to ensure communication and assist as needed.
* Offer additional services like restaurant reservations, directions, and delivering items to rooms.
BENEFITS
Join our positive culture with ongoing development and enjoy benefits such as:
* 40% off stays at any Dakota
* 25% off drinks and dining at any Dakota
* Access to Employee Assistance Program including mental health support, GP consultations, and shopping vouchers
* Discounted gift cards
* Support from Mental Health Champions
* Additional holiday on first employment anniversary
* Family-friendly flexible working options
* Meals on duty and uniform provided
* £200 bonus for referring a friend
* £10 bonus per mention on TripAdvisor
* Free bi-annual eye tests for screen users
* Certified training in Food Hygiene, Alcohol Responsibility, Data Protection, Health & Safety
* Access to external resources via Learning Management System
* Continuous professional development with appraisals and Personal Development Plans
* Opportunities for training and apprenticeships. Full terms available in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a UK-based lifestyle hotel brand known for stylish hotels, vibrant brasserie Grills, and upscale bars. Our story started with boutique hotels near Edinburgh and Glasgow, now expanding to cities like Leeds, Manchester, Newcastle, and more.
We are committed to delivering attentive guest service and have been recognized as a top employer in hospitality, with awards like The Caterys ‘People Team of the Year’ and inclusion in The Sunday Times Best Places to Work. Our internal training fosters talent development, with many leaders promoted internally and industry awards for our team members.
Our locations include Eurocentral, Edinburgh, Glasgow, Leeds, Manchester, and Newcastle. Our Motherwell hotel is located at Parklands Ave, off the M8 motorway, with amenities including a bar & grill, wedding space, free parking, and accessible public transport.
APPLICANT REQUIREMENTS
The successful candidate will have:
* At least two years’ experience in hospitality, preferably in hotels.
* Proficiency with computers; knowledge of RezLynx is a plus but training provided.
* A hands-on approach, flexibility for shifts, and availability during peak times.
* Excellent communication skills and a genuine people person.
* Experience in 4* or 5* hotels preferred.
* Strong administrative skills, ability to prioritize, and work efficiently.
* Physical stamina for standing and working at pace.
* Enthusiasm and positivity to promote our culture.
* Attention to detail and pride in work.
* Flexibility with shift patterns and commitment to our brand research and team ethos.
HOW TO APPLY
Please send your current CV. Visit our Careers page for current opportunities and to find your #DreamRolesAtDakota. We look forward to hearing from you!
For more about our hotel, visit our:
* Website
* Instagram: Dakota Hotels or Dakota Eurocentral
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