Channel Account Manager Hybrid (Holmes Chapel, Crewe) £30,000 - £35,000 uncapped commission Full-time, Permanent Overview My client is a leading Telecoms & IT Service Provider based in the North-West, supporting customers nationwide. With a strong reputation for teamwork, service excellence, and continued growth, they are now looking for an experienced Channel Account Manager to join their expanding Sales Team. This is a fantastic opportunity for a telecoms account manager who is ambitious, proactive, and eager to develop strong partner relationships while helping to grow the channel. Key Responsibilities: Act as the main point of contact for a portfolio of partners Build and maintain strong, long-term relationships Communicate new products and initiatives to customers Accurately manage partner data in the CRM system Handle partner queries and feedback efficiently Conduct regular account reviews and reduce churn in line with forecasts Ensure relationships are managed professionally in line with company values Ideal Candidate Profile: Minimum 2 years' experience in telecoms (WLR, Hosted, Broadband) Track record in Account Management, Sales Account Management, or Channel Account Management Strong organisational skills with a proactive, ambitious approach Experience with CRM systems (Salesforce, Zoho, HubSpot) and MS Office Excellent communication, negotiation, and presentation skills Proven ability to manage multiple accounts/projects under pressure Customer-focused with experience delivering tailored solutions Experience in a busy sales office environment Benefits: Hybrid working On-site parking Employee discounts & store discounts Company events Birthday off Uncapped commission Call Willow in the Crewe office 01270-589943 or email your CV to INDCOM