Job Description
Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to Kerridge, SAP, Oracle, MAM or Dynamics or Epicor. You will collaborate closely with various business units to guarantee the stability, performance, and operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery. Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology experience for all internal users.
You must have experience of supporting ERP Systems and SQL Database and Workflow skills
Core Responsibilities
Enterprise (ERP) System Ownership & Support
1. Serve as the subject matter expert for the day-to-day operation and maintenance of the ERP platform.
2. Conduct in-depth investigation and resolution of system issues, including data integrity problems, workflow failures, and user permission inquiries.
3. Manage technical e...