Job Description
The Opportunity
A respected and long-established independent estate agency in South London is seeking a highly organised, proactive Group Administration Manager. With offices in Peckham and London Bridge, the business operates across Sales, Lettings, and Property Management, and is known for delivering a high standard of service. This is a hands-on, varied support role that works closely with the Group Managing Director and senior stakeholders across multiple departments.
The Role
You’ll be instrumental in the smooth running of daily operations, helping the team deliver a professional, efficient, and client-focused service. This is an office-based position with broad responsibilities, from front-of-house duties to tenancy progression, CRM management, marketing support, and operational coordination.
Key Responsibilities
1. Act as front-of-house across both offices – handling calls, emails, and client visits with professionalism
2. Maintain and manage CRM systems (Alto essential, Rex desirable): update listings, log enquiries, book viewings, and maintain data accuracy
3. Administer tenancy progression and associated documentation (agency agreements, AML compliance, advertising, etc.)
4. Oversee office operations – supplies, keys, cleanliness, and presentation
5. Support ...