Overview
The Leisure Escape Planner supports clients in creating exceptional travel experiences by offering personalized guidance, research, and planning services. This role focuses on customer service, itinerary design, and delivering high-quality travel support from the first conversation to the end of each trip.
Responsibilities
Consult with clients to understand travel preferences, expectations, and budget
Research destinations, accommodations, transportation, and activities
Build customized travel itineraries and present clear options
Assist with booking arrangements while ensuring accuracy and timeliness
Communicate with clients throughout the planning process and provide ongoing support
Stay informed on travel trends, seasonal opportunities, and destination updates
Maintain organized records of client requests, reservations, and follow-ups
Provide exceptional service and contribute to a positive client experience
Qualifications
Strong customer service and communication abilities
Excellent organizational skills and attention to detail
Problem-solving mindset with the ability to adapt quickly
Passion for travel and willingness to learn destination information
Comfortable using online systems, research tools, and basic technology
Ability to work independently and manage time effectively
Professional, positive, and service-oriented attitude
What We Look For
A Leisure Escape Planner enjoys helping people design meaningful, stress-free vacations. You are dependable, motivated, and able to guide clients with confidence, creativity, and care. Your goal is to deliver memorable escapes built around each travelers unique vision.