Operations Manager Sidcup, Kent | Full-time | Office-based | Monday-Friday, 8:00am-5:30pm We are seeking an experienced and commercially minded Operations Manager to become a central figure within the business - someone who wants to take ownership, lead from the front, and help drive the company forward. Experience within the electrical wholesale industry would be beneficial Understanding of commercial electrical supply chains Experience managing internal sales teams The Role This is a senior, hands-on office leadership position with responsibility across telesales, purchasing, accounts oversight, supplier relationships, and operational coordination. You will play a key role in strengthening internal systems, improving efficiencies, and supporting sales growth. Key Responsibilities 1. Head of Internal Telesales Oversee and lead the internal telesales function Manage quotations, orders, purchasing, and invoicing processes Ensure pricing accuracy and margin control Maintain high levels of customer service and response times Monitor order processing from enquiry through to fulfilment 2. Account Management Maintain and develop key customer relationships Ensure commercial terms are adhered to Identify opportunities for repeat business and upselling Support proactive client communication 3. Supplier Management Develop and manage supplier relationships Negotiate pricing, rebates, and comm...