This is a fully on-site role from our Istanbul HQ office.
About us:
Dyson established our first office in Turkey, to be based in Istanbul on October 2018 and Dyson Turkiye has been launched in April 2019. Beginning with triple launch, Dyson relentlessly invests to grow in Turkish Home Care, Beauty and Audio categories. The company, at the beginning with a small leadership team and full support from the Regional Hub and Group, is now a large-scale company within Dyson’s Top10 countries’ league. It is still a growing company with the spirit of an energetic and passionate start-up. The exciting growth journey of Dyson in Turkiye started and continues.
About the role:
1. Organize and deliver induction and new product launch trainings for field teams.
2. Facilitate On-The-Job Training sessions with business partners to enhance real-time learning.
3. Support the execution of Dyson Academy programs, including logistics, content delivery, and post-training follow-up.
4. Lead training sessions in the field to strengthen product experience for Dyson Experts and Stylists.
5. Collaborate with global and local teams to adapt training content to Turkey’s market dynamics.
6. Ensure training materials reflect the latest product updates, competitive insights, and brand messaging.
7. Develop and maintain training collateral and presentation materials.
8. Support onboarding plans for new sales team members, ensuring comprehensive training on Dyson products, sales techniques, and customer interaction standards.
9. Monitor onboarding progress and provide feedback during the first 3 months.
10. Track training effectiveness using KPIs and feedback tools.
11. Provide regular updates to the Training Manager and Sales Leaders on training outcomes and improvement areas.
12. Organize training programs based on visitor experience metrics to ensure successful customer interactions.
13. Promote Dyson values and team spirit through engaging training experiences.
14. Support the “Beauty Ambassador” process within the scope of training initiatives.
About You
15. Strong organizational skills with close attention to detail
16. Excellent presentation and facilitation abilities
17. Self-motivated and able to work independently
18. Minimum 5 years of training experience
19. Fluent in English
20. Strong analytical and reporting skills
21. Ability to build strong internal and external relationships
22. Experience in retail, sales training, or consumer electronics is preferred
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.