Service Advisor
Derby
£30,000 – £35,000 per annum
Full Time Office Based
Monday to Friday on a rota basis between 7:00am – 6:00pm & 1 in 4 Saturdays: 7:00am – 1:00pm
A highly reputable commercial vehicle supplier is seeking an experienced Service Advisor to join their busy and professional Truck Service Department at their Derby branch.
This is an excellent opportunity for a customer-focused individual with proven experience in the commercial vehicle industry to join a well-established and respected organisation.
The Role
As a Service Advisor, you will be the key point of contact between customers and the workshop team, ensuring a smooth and efficient service experience from start to finish.
You will be responsible for:
Managing all customer service interactions for the Truck Service Department
Booking vehicles in for service, maintenance and repair
Providing accurate updates to customers on work progress
Preparing estimates, job cards and invoices
Liaising with workshop technicians and parts department
Handling warranty claims and service documentation
Maintaining accurate records and ensuring compliance procedures are followed
Delivering exceptional service and building strong customer relationships
This is a busy, fast-paced office-based role that requires strong organisational skills and the ability to prioritise effectively.
About You
To be successful in this role, you must have:
Previous customer service experience within the commercial vehicle industry (essential)
Experience in a Service Advisor or similar aftersales role
Excellent communication and interpersonal skills
Strong administrative and IT skills
The ability to work well under pressure in a busy environment
A professional and customer-focused approach
What’s on Offer
Competitive salary of £30,000 – £35,000 per year
Stable, full-time position with a reputable commercial vehicle supplier
Progression opportunities
Discretionary annual bonus
Supportive team environment
Opportunity to work within a well-established and professional operation
If you have the required commercial vehicle industry experience and are looking for your next challenge within a respected dealership environment, we would love to hear from you.
Next Steps
Apply to this Service Advisor role through this advert. If you would like more information about this role, please contact Chloe Vickers in our Commercial team on (phone number removed)
If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.
About Regional Recruitment
This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.
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