Job Description
Job title: Service Management Enterprise Architect (Contract)
Contract: 3 months
Location: Salford
Days in office: 3 days onsite (Tuesday, Wednesday, Thursday) 2 days working remotely
Travel: Occasional between London/Manchester
Scope of the role
Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix Discovery, Dynatrace, SCCM/Intune, SolarWinds, and other estate systems.
An experienced contract Service Management Enterprise Architect is urgently required to stabilise the CMDB design, ensure alignment with Design Authority governance, and lead service management centric architecture decisions during the implementation.
Job Purpose
As a Service Management Enterprise Architect, you will provide direct architecture leadership across the full lifecycle of our client's new Helix based CMDB. You will ensure the CMDB design is enterprise grade, supportable, secure, reconciled, and aligned to operational, service, and business capability models.
You will function as the architectural bridge between Service Management, Infrastructure, Networks, Observability, Product & Engineering tribes, and partner organisations such as KTSL.
You will bring clarity to data models, discovery patterns, integration flow...