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Trading manager

Croydon
Morrisons
Trading manager
Posted: 27 August
Offer description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager is responsible for providing the best availability and standards across all departments, ensuring compliance with legal and safety standards.
Reporting to the Store Manager, your responsibilities will include:

* Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
* Planning and organizing current promotions and in-store events
* Listening to and responding to customer feedback and reacting appropriately
* Ensuring market-leading product availability across the store
* Collaborating with other managers to lead a supportive and performance-driven department
* Managing all people routines, including scheduling, absence, performance, and talent development
* Delivering training to equip the team with the skills and confidence to perform their roles
* Motivating and leading colleagues across various departments
* Identifying and developing talent within the department
* Building effective relationships with other operational departments
* Driving colleagues to achieve outstanding performance against all relevant targets
* Taking a leadership role within the store
* Planning resources thoroughly to meet store needs

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. In return, you will receive excellent training, support, and ongoing development, along with a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount to share with friends and family. We also offer family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

You may have shopped in our stores before, but explore behind the scenes in our warehouses and colleague canteens through our 360-degree virtual tour, available here.


About you

Whether you have previous experience in retail, hospitality, the service industry, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

* Experience managing a team in a fast-paced environment
* Excellent communication skills to share knowledge, experience, and best practices
* Ability to build and maintain relationships with key stakeholders across all areas, remaining flexible
* Adaptability to change and effective challenge of processes
* Active listening skills and responsiveness to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.


About us

With over 125 years of experience, we pride ourselves on providing a great shopping experience. Operating nearly 500 stores across the UK, our colleagues work as one team to offer food essentials, excellent service, and a vibrant shopping environment. Our customers keep returning because of our focus on freshness and quality.


As the UK’s 5th largest supermarket, we deliver value for money and high-quality groceries to over 11 million customers weekly. Our focus on freshness is reflected in our in-store preparation of more fresh food than any other supermarket. The role is fast-paced and challenging, but our friendly team is committed to exceeding customer expectations.


At Morrisons, we invest in our colleagues through industry-leading training programs. Many store managers started on the shop floor, gaining valuable experience to support colleagues and serve customers effectively.

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