Role: Training Coordinator
Hours: Monday to Friday, 9:00am - 5:00pm
Hourly Rate: £14 per hour
We are recruiting on behalf of our client, a growing plant hire business, for a Training Coordinator. The successful candidate will support the full administration and coordination of the training department.
Main Responsibilities
* Build and maintain strong working relationships with third‑party organisations, including IPAF and PASMA.
* Respond to training enquiries promptly and professionally.
* Support reporting of Training Department sales figures.
* Coordinate training courses, including IPAF, PASMA, and additional training services as the business grows.
* Make around 30 warm sales calls daily to existing, lapsed, and renewal customers to generate new bookings.
* Order and manage training consumables and equipment, including PPE, harnesses, refreshments, tea, and coffee.
* Upload completed training records within required timescales to ensure compliance with awarding bodies.
* Enrol delegates and manage all related administration, including bookings and attendance communication.
* Schedule training courses and arrange suitable instructors for delivery.
* Deliver excellent customer service to customers and training delegates.
Key Skills & Experience
* Strong organisational and administrative skills.
* Previous customer service experience.
* Experience within a sales, marketing, or training environment.
* Previous experience within the hire industry or knowledge of IPAF/PASMA is desirable.
This is an excellent opportunity for someone with the relevant skills to join a supportive and growing team.
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