National Account Manager, Amazon
Function: Sales Location:
London, LND, GB
Work Arrangement: Hybrid
Position Title: E-Commerce National Account Manager, Amazon
Location: Wimbledon, London (Hybrid 2 days)
Reports to: Associate Director, E-Commerce
Direct Reports: 0
Scope: Professional Beauty & Retail Hair
ABOUT THE WELLA COMPANY
Together, WEenable individuals to look, feel, and be their true selves.
THE ROLE
The Wella Company is seeking a talented, ambitious and focused National Account Manager to drive the E-Commerce channel in the UK&I across our Professional Beauty and Retail Hair brands. You will own the Amazon account commercially, working in partnership with the wider commercial and marketing teams (Brand Managers, Trade Marketing Manager, Brand Finance Managers).
Reporting to the Associate Director, E-Commerce, this role will champion our ongoing efforts to develop our online presence and take us to the next level.
KEY RESPONSIBILITIES
1. Own the Amazon annual operating plan including product selection, inventory, pricing, promotions, and marketing activity
2. Develop and manage the annual JBPs with strategic, cross-functional partners
3. Manage the Amazon P&L and budget, including invoicing across Amazon and agencies
4. Drive new market opportunities to create demand drivers for our brands and categories
5. Develop category and brand revenue growth strategies from data, insights, and other market/customer information
6. Build strong relationships with trade marketing and brand to execute and grow retail media plans
7. Collaborate with advertising and trade marketing teams to maximise sales
8. Manage relationships with external agencies across advertising and retail operations
9. Work closely with the internal EMEA team on total Amazon business priorities
10. Drive the E-Commerce agenda through collaboration and influence decisions with multiple stakeholders (sales, trade, brand)
11. Be a true advocate for the Amazon business internally
12. Be a source of expertise for E-Commerce, ensuring industry best practice and innovation
13. Deliver on-time product launches and promotions and maximise any/all opportunities to drive incremental sales
14. Work closely with demand and supply chain to ensure accurate forecasting, stock management and smooth ordering processes
ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS
Essential:
15. Minimum 2 years’ experience managing an Amazon account across multiple markets (EU5 - UK, DACH, Iberia, France, Italy)
16. Solid understanding of e-commerce and related marketing
17. Experience managing P&Ls, budgets and invoices
18. Desire to work in a fast-paced, commercially driven environment
19. Strong communication and collaboration skills
20. High level of attention to detail and excellent time management
21. Ambitious and driven; hungry for success and responsibility
22. Keen problem solver, adept at finding effective, scalable solutions
23. Eager to learn, develop your skills and expand knowledge
Advantageous:
24. Relevant experience in the beauty/cosmetics industry
25. Skills in digital marketing and/or retail media
26. Management of other major ecommerce accounts including LookFantastic
27. Experience negotiating trade terms/contracts
WHAT WE OFFER
28. 25 days holiday + additional day off for your birthday (not including bank holidays)
29. 3 days’ personal leave for your own signification life events
30. 2 paid days off for volunteering/charity work
31. Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
32. Optional Family Private Medical Insurance Cover
33. Income Protection
34. Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
35. Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
36. EAP (Employee Assistance Programme)
37. Enhanced maternity, paternity, and adoption leave
38. Gym Benefits
39. Eye Tests
40. WOW Programme (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
41. Workplace/Nursery Benefits
42. 4 weeks working remotely abroad
43. Early Friday Finish during Summer