KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: Contact Centre Tutor / TrainerLocation: RemoteSalary: £30,000 Type: Full Time, PermanentEssential Criteria:
* Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent.
* Must have worked within a Call/Contact Centre environment, with experience of delivering on-the-job training for staff.
* Must be comfortable with (and ideally have) experience of online and group-based training delivery.
* Full clean driving licence and own vehicle.
* Must be flexible with travel.
Duties:
* To deliver accredited pre-employment qualifications in Contact Centre and Customer Service up to Level 2 to learners on a remote basis.
* Managing your diary efficiently to ensure timely assessments and reviews are conducted.
* Embed Maths, English and ICT skills in to your delivery.
* Develop tailored training / workshops and adopt a more personalised approach for individuals requiring more support.
* Organise and maintain documentation on learners' progress.
* Support, advise and motivate learners.
Please note:KM Recruitment receive a high number of applications for each role advertised and although w...