We're delighted to be working on a retained basis with a fast-growing ecommerce business that has more than doubled its sales in the last 2 years! They have beautifully crafted products, manufactured on site, and the company ethos is that of creativity, support and growth (to each other and to their customers/community). Reporting to the Operations Manager, you'll be working as part of a team keeping the orders flowing out to customers and operating the counter-balance forklift. They have recently moved to new premises and are entering an exciting phase of growth, so looking for a dynamic, multi-talented person to work across the breadth of the business. Some of what you'll be doing will include: Counter Balance Forklift Removing pallets from shelves and re-stocking products (licence required) Order Fulfilment Preparing pick and pack sheets for daily order fulfilment Picking items from stock and packing them ready for despatch Printing shipping labels with our postal providers. Warehouse Duties Manually receiving deliveries and ensuring correct quantities have been delivered Ensuring received items are put away in correct locations Ensuring Warehouse is kept clean and tidy, ensuring all waste is disposed of correctly Product Finishing Creating and measuring the correct amount of product into relevant containers Packing completed products into relevant boxes for storage and use in despatch Quality control checks on finished products and packaging We think you'll be great at this if you have: Experience with order fulfilment, warehouse or dispatch A good eye for detail and are inherently organised The ability to stay calm under pressure and enjoy juggling multiple tasks A friendly, professional communication (both verbally and in writing)Due to the nature of the role, the position is based on site at their new facility in Luton. This is a wonderful opportunity to join a fast-growing and highly rated retail organisation, whose passion is delivering on their promises and passion for customer experience is second to none. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Bedfordshire, Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy