Description Salary: £28,163 - £40,520 (Inclusive of a 15% market supplement) Hours per week: 37 hours Interview date: Week commending Monday 28 July 2025 Pensions - Empowering Retirement Security If you are looking for a thought-provoking and fulfilling role that not only offers opportunities for skill development and career advancement but also values your well-being and work-life balance, then joining Wiltshire Pension Fund is the ideal choice. This role is a fantastic opportunity to join the team to delve into the dynamic field of pension administration. The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund’s 180 scheme employers, overseeing the admission and cessation of these organisations. As a Member Services Officer, you will administer pension benefits; this includes but limited to determining leavers benefit entitlements, calculating and initiating payment of deferred benefits due for payment and adjusting pensions already in payment. You will also check and authorise payments of cases in respect of all types of retirements, deferred benefits due for payment and LGPS transfers undertaken by colleagues. This role is career graded meaning, dependant on your experience, you could join us as a Principal Officer, Senior Officer or an Officer. This also means if you join on a lower grade there is room for progression without the need for vacancy for you to move up. We are proud to offer flexible and remote working arrangements and are happy to discuss what this might look like with prospective candidates. Though initially you will be required to be in the office every day for training and then reduce this to 2/3 days a week (pro rata for part time). Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here! This position comes with a 15% market supplement payment for the Members Services Principal Officer. All market supplement payments are subject to review on an annual basis. Please download and read the role descriptions below carefully before you apply as well as Our Identity. Members Services Officer – Role Description and Person Specification – Grade G (£28,163 - £30,060) Members Services Senior Officer - Role Description and Person Specification – Grade H (£30,559 - £32,654) Members Services Principal Officer - Role Description and Person Specification – Grade I (£38,371 - £40,520 inclusive of 15% market supplement) The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact James Franklin, Pensions Administration Lead, at James.Franklin@wiltshire.gov.uk. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!