Job Description
Head of Retail
Location: Blair Atholl, Highland Perthshire
Reports to : Managing Director
Position: Senior Management team
About Us
The House of Bruar has been at the forefront of country clothing, gifts, and luxury retail for over 30 years. Nestled in the heart of Highland Perthshire, we are more than just a shop – we are a destination. Renowned for our quality, customer service, and unique shopping experience, we have built an exceptional reputation within the retail industry.
Now, as we look to the future, we are entering an exciting new chapter. In a world increasingly driven by automation and AI, we remain committed to delivering the personal touch – setting new standards in service, creativity, and customer engagement.
The Role
We are seeking a dynamic, passionate, and experienced Head of Retail to lead our retail team and shape the next stage of our journey. This is a senior leadership role, reporting directly to the board and sitting on our senior management team.
The successful candidate will be responsible for:
• Overseeing the day-to-day running of our retail operations across our flagship store.
• Driving sales performance while ensuring the highest standards of customer experience, retail theatre and, equally as important, housekeeping.
• Leading, motivating, and developing our retail teams...