Overview
Go back Northumbria Healthcare NHS Foundation Trust
The closing date is 08 March 2026
Role
The post holder will ensure the effective management of the Catering Departments at Hexham Hospital, including workforce leadership, control of contracted resources, compliance with all statutory and mandatory requirements and the safe operation and effective maintenance of all critical equipment, as well as the delivery of patient and non-patient food services across site.
This key role provides the Estates & Facilities team with strong Catering knowledge and experience, and NHFM with an improved level of competence and assurance within the teams.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Primary responsibility for overseeing the day to day management of the catering department, including all directly employed and third party contracted resources within defined site hospital and related healthcare premises and supporting across other locations when required.
Ensure that premises and all catering activity are managed and comply with current statutory, mandatory and regulatory compliance and all associated Health & Safety related issues and areas of risk to patient and service users is mitigated and maintained within Trust risk appetite.
Develop a comprehensive understanding of all patient and non-patient activity delivery models, supporting the effective and efficient delivery and compliance with KPIs and SLAs, as required, working collaboratively with the Hotel Services Officers and wider Facilities teams.
Provide a strong, inclusive and supportive leadership agenda to develop a cohesive and collaborative working culture across the catering department, and wider team.
About us
Do you want to work for an innovative organisation? As organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare Facilities Management (NHFM).
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012 and provides specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. The successful applicant will be an employee of the subsidiary organisation and not Northumbria Healthcare NHS Foundation Trust.
Job responsibilities
Delivering a high quality catering service to patients, staff and visitors, ensuring best quality and variety is delivered across the team.
To hold the Intermediate Food Hygiene qualification and demonstrate this knowledge in your day to day running of the department.
To ensure that all cleaning schedules are adhered to and all records are maintained and available for inspection when required.
Directly responsible for the management, operation and maintenance of all functions within the catering department.
Responsible for overall performance delivery and compliance against defined SLAs (Catering related activity), ensuring resources are maintained to the required level and that catering standards monitoring and reporting arrangements are maintained.
Promote a culture that drives improved and demonstrable Health & Safety behaviour, performance and reporting across catering department.
Delivery of all services in accordance with HACCP, NHS Food Standards, and CQUIN, Hygiene Codes of Practice, and COSHH regulations maintaining adequate level of competent resource and ongoing assurance compliance reporting.
Provide strong people leadership, supporting ongoing minimum target level compliance against statutory & mandatory training and staff annual appraisal.
Ensure all catering systems and equipment are maintained, operating in accordance with user requirements, set parameters and to achieve optimum efficiency, supporting energy reduction and carbon target delivery.
Maintain and provide current and accurate information to support PAM and ERIC submissions.
Manage the development and improvement of service need based solutions that are patient and user centric and demonstrate value for money.
Develop and deliver solutions to challenges and problems through creativity and effective change management arrangements.
Direct Line Management of all Catering workforce within respective sites, to ensure the efficient and effective use of resources and available experience.
Person Specification
Knowledge
* NEBSS Management Certificate
* City and Guilds 706/1 and 706/2 or NVQ Level 3/4 and /or have a proven record of experience in large scale catering, and hold the Intermediate Food Hygiene Certificate issued by the Institute of Environmental Health Officers or equivalent organisation
* ECDL
Experience
* Supervisory Experience
* Knowledge of or experience in coaching and mentoring practices and tools
* Knowledge of or experience in Quality improvement tools, techniques and methods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northumbria Healthcare NHS Foundation Trust
£31,049 to £37,796 a yearPro rata per annum
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