Are you passionate about delivering high-quality HR support and driving positive change across the employee lifecycle?
We are seeking a proactive People/HR Advisor to join our dynamic People Service Centre team. In this pivotal role, youll provide first-level, solutions-focused HR advice on a wide range of employment matters, oversee employee relations case management, and ensure a seamless, customer-focused service. Youll also supervise and support our People Administrators, ensuring all HR queries and documentation meet the highest standards of legal and policy compliance.
If you thrive in a fast-paced environment and are committed to promoting a driven, inclusive, collaborative and innovative culture, wed love to hear from you!
What you will be doing
1. Contribute to shaping HR advice that supports inclusion, engagement, and organisational values.
2. Oversee and manage end-to-end case management support for all employee relations (ER) cases across the employee lifecycle.
3. Develop the Fresh Service system to enhance customer-focused service and reporting capabilities.
4. Oversee quality assurance of all HR documents to ensure policy and legal compliance, accuracy, and consistency.
5. Support and upskill managers to effectively handle informal staff issues and provide best practice advice to minimise escalation.
6. Work flexibly and with integrity to meet the needs of WMCA...