* Earn while you learn – Build your career in insurance and IT with a recognised level 4 apprenticeship, supported by full training, mentoring, and 20% protected study time.
* Real career prospects– Fixed‑term contract with development potential and long‑term career opportunities.
* Entry requirements: To be eligible, you’ll have achieved 2 A‑levels or an equivalent Level 3 qualification (we will also consider applications from those expecting results this Summer) as well as 5 GCSEs grade C or above or grade 4‑9, including Maths and English.
* Working hours- We’re offering you a 35‑hour week from Monday to Friday. Enjoy the flexibility of hybrid work with up to 20% of your time working at home.
* Salary: £25,000 per annum + annual bonus of up to 10% & fantastic benefits
About the role
We are fully committed to the professional development of our people, and this is no different for apprentices. This role includes on and off the job training, leading to the achievement of a Business Analyst Level 4 Apprenticeship.
As a Business Analyst Apprentice, you’ll play an important role in how change happens across our business. Business Analysts act as the link between our people and our technology teams. They help colleagues explain what isn’t working, explore what should happen instead, and translate those needs into clear, structured requirements that IT teams can build from. In simple terms, a Business Analyst listens, investigates, and helps shape solutions that make things better for our customers and for the organisation.
In this role, you’ll join our central Business Analysis function within the IT department, where you’ll become the “friendly shoulder” for the business - someone colleagues can turn to when they face a challenge or need support understanding a problem. You’ll work on a mix of day‑to‑day improvements and larger projects which are transforming how we deliver digital services and modernising our systems.
From the moment you join, you’ll be involved in understanding how work currently happens across the organisation. With support, you’ll meet stakeholders to find out what needs to change and why, and you’ll help document this through problem statements and clear business requirements. You’ll learn how to map out processes step by step, create user stories that explain what end users need from a system, and contribute to diagrams that show how a solution should work. You’ll use our Business Analysis framework, which includes helpful templates and structure, to guide your work.
The scheme is designed to fully support you professionally, giving you hands on work experience, supplemented with a professional study programme.
What you can expect
In your first weeks, you’ll focus on learning the ropes – getting to know NFU Mutual’s processes, meeting your team, and understanding the type of work you’ll be involved with. As your confidence grows, you’ll take on more responsibility, shadowing experienced team members and building your skills.
You’ll receive ongoing support from your manager, mentor, and a dedicated apprenticeship lead, ensuring you have everything you need to succeed. We’ll encourage your professional development, helping you build confidence and skills.
About you
We’re not expecting you to have lots of experience—that’s what the apprenticeship is for—but we are looking for you to be proactive, curious, and keen to learn. You will have achieved 2 A‑levels or an equivalent Level 3 qualification (we will also consider applications from those expecting results this Summer) as well as 5 GCSEs grade C or above or grade 4‑9, including Maths and English.
More than anything, it is attitude and approach that matter. You’ll have experience of gaining information from others to resolve problems and the ability to manage your own workload. Great written and verbal communication skills, and the ability to communicate at different levels will be important, along with evidence of proactively seeking new opportunities to learn and develop. An interest in financial services, in particular insurance, is desirable.
* Dependable and trusted team contributor who enjoys working with others, sharing ideas, and building positive relationships across the business. You communicate openly, support colleagues, and contribute to a collaborative working environment.
* Strong attention to detail and IT confidence, feeling comfortable using tools like Outlook, Excel, and PowerPoint to organise information, manage tasks, and present ideas. You’re able to check your work carefully and learn new systems quickly.
* Clear and thoughtful communication, whether sharing updates with colleagues, asking questions to understand a task, or building relationships with internal and external contacts. Active listening and clear explanations help you work effectively with others.
* Effective problem‑solving and time management, managing your time well and staying on top of multiple tasks or deadlines. You approach challenges calmly, gather the right information, and work with others to find practical solutions.
* Positive learning mindset, always open to developing new skills, exploring better ways of working, and understanding how different processes fit together. Curiosity and a willingness to learn will help you grow quickly in this role.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
* Salary £25,000 per annum
* Annual bonus (up to 10% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership – subject to T&Cs
* Health and wellbeing plan - cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering – volunteer in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
* Salary sacrifice employee car scheme – subject to eligibility
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