Calisen is expanding its range of activities in line with its mission to deliver Smarter Energy for All. Plug Me In - Heat is Calisen’s first step into low carbon heat and establishing a nationwide heat pump business.
We are seeking a Technical Support Engineer to provide expert technical support for air source heat pump installations. In this role, you will be responsible for assisting customers and internal teams with troubleshooting, problem-solving, and providing guidance on the installation, maintenance, and operation of air source heat pump systems. Your in-depth knowledge and expertise in this field will be crucial in ensuring customer satisfaction and the successful operation of our products.
What our Technical Support Engineer will receive…
* £40-45k salary (depending on experience)
* Hybrid - Monday-Friday 42.5 hours, working from the Calisen Office in Wigan. 2 days in the office, 3 days Work From Home.
* 30 Days holiday incremental to 33 days with yearly service (inclusive of Bank holidays)
* Accrued company sick pay (up to 4 weeks)
* Fantastic dental, optical & private healthcare cashback scheme
* Development opportunities, including opportunities to progress into senior roles
What we are looking for in a Technical Support Lead…
1. Proven experience in technical support (preferably in the air source heat pump industry, however not essential as training will be provided).
2. ...