Job overview
An exciting opportunity has arisen in the Weight Management Team for a Band 3 Administrative Assistant.
You will need excellent communication and organisational skills and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently and be willing to be adaptable and flexible to meet the needs of this very busy department.
We are looking for a colleague who is dynamic, positive, approachable, friendly, and able to work as part of a team; but also shows initiative and has a flexible and patient centred approach, with the ability to drive change. This post is essential to the effective running of the department.
Main duties of the job
1. Knowledge/awareness of confidential information and record keeping.
2. Providing administrative support for the team.
3. Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.
4. General administration to support the smooth running of the service.
5. To use the Trust's CPD (Core Patient Database) system and other data bases for which full training will be provided.
Working for our organisation
For more information about our Trust, please visit;
Our benefits
We offer a range of benefits to support our staff including:
6. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
7. 27 days holiday rising to 33 days (depending on NHS Trust service)
8. A variety of different types of paid and unpaid leave covering emergency and planned leave
9. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
10. NHS Car Lease scheme and Cycle to Work scheme
11. An extensive range of learning and development opportunities
12. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have
made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Knowledge, Training & Experience
Essential criteria
13. Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
14. Word Processing and Computer literacy skills to RSA3/NVQ3 Level
15. Previous Secretarial/ Administrative experience (6 months minimum)
Desirable criteria
16. Previous Office/Administrative experience in an NHS environment
17. ECDL qualification
18. Experience of dealing with confidential information.
Skills
Essential criteria
19. Able to organise & prioritise own workload
20. Able to function effectively as part of a team.
21. Possess a range of communication skills.
Desirable criteria
22. Supervisory skills
personal attributes
Essential criteria
23. Self disciplined/motivated to function independently