Contract Administrator
Flagship Housing
* Location: Norwich
* Type: Permanent
* Hours: Full-time
* Posted: 1 hour ago
Are you passionate about delivering high quality customer service and excelling in resource planning? We're looking for a dynamic individual to join our Gasway team as a Contract Administrator. This role focuses on providing exceptional service to stakeholders, clients, and customers; optimising engineer resource deployment and managing reactive planning.
Working hours are Monday–Friday, 8am–5pm, from our Bessemer Rd. office in Norwich. Your daily activities would include acting as the primary contact for engineers, clients, and the Customer Service Team, scheduling and planning works to meet customer needs and KPIs, and keeping customers and clients informed about the process. You will collaborate with colleagues to achieve successful outcomes.
You will handle administrative tasks such as maintaining legislative documentation and completion packs, and other administrative tasks required to support the team.
Our ideal candidate has proven administrative experience, strong customer service skills, competent IT skills (including Microsoft Office and Excel), effective planning and organisational skills, high accuracy and attention to detail, the ability to gather and review information, and the ability to recommend solutions.
Please note: applications will be reviewed on a regular basis and will close upon successful appointment.
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