Job Introduction
About the role
At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team at
Being the go-to person for our team, you’ll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.
A few things about you
We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring you excellent attention to detail and exceptional communication skills too!
Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!
Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.
Role Responsibility
* Ensure guest requirements and satisfaction are met with the highest level of service throughout the day.
* Maintain a guest-focused approach, delivering excellent service at all times.
* Be prepared and informed for guest requirements during service to provide the highest standard of service.
* Have good knowledge of dishes being serviced and be able to respond appropriately to dietary or allergen queries.
* Serve food and beverages in accordance with company standards.
* Set up dining and service areas before meal periods, including tables, chairs, and condiment stations.
* Monitor stock levels of consumables such as napkins, condiments, and disposable items, replenishing as needed.
* Maintain positive and professional relations with all players, visitors, and staff across departments.
* Promote Sodexo and Newcastle United positively to the public.
o Prepare service areas and complete all meal preparatory work in a timely manner.
o Service all meals promptly, minimising disruption to guests.
o Refresh and maintain front-of-house areas continuously.
o Use quiet periods to prepare for the following day.
o Assist with basic food preparation and plating as directed by kitchen supervisors.
o Operate and maintain kitchen machinery and equipment in accordance with manufacturers guidance, reporting any faults or maintenance as needed.
o Maintain clear and organised storage areas to facilitate front-of-house and kitchen workflow.
o Support unloading, storage, and organisation of food deliveries.
o Assist in stock rotation to reduce waste and maintain freshness.
o Ensure safe and secure storage of equipment, stock, and catering materials.
o Assist other departments flexibly to meet business demands and develop skills.
o Complete any reasonable requests from Senior Managers and adapt to changes as required.
The Ideal Candidate
Essential:
* Basic experience in food service or hospitality roles.
* Understanding of food hygiene and safety practices.
* Strong communication and interpersonal skills.
* Ability to work effectively as part of a team and independently.
* Good physical stamina and ability to perform manual tasks, including standing for long periods and lifting.
* Flexibility to work varied shifts, including early mornings, evenings, and weekends.
* Positive attitude with a willingness to learn and adapt in a fast-paced environment.
Desirable:
* Previous experience working in a sports catering or high-performance environment.
* Knowledge of dietary requirements and nutritional considerations specific to athletes.
* First Aid or Food Safety certification.
Package Description
* 12 months fixed term.
* DBS checked.
* £ per hour
* 5 days over 7.
* many employee rewards, benefits and recognition.