Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in France, the U.K., Ireland, Germany, the Netherlands, Belgium, Spain, Portugal, Poland, Hungary and Romania. The company is a wholly-owned subsidiary of Genuine Parts Company (GPC), the largest global automotive replacement parts distributor with activities in North America, Europe, and Australasia. AAG’s network serves thousands of customers across Europe supported by a logistics infrastructure of 75 Distribution Centres, approximately 2,550 Stores and thousands of vehicle repairers, body shops and auto-centres. AAG has a revenue of 3.4 billion euros with over 17,000 employees. Learn more at www.allianceautomotivegroup.eu Due to strong performance in recent years and high growth expected for the year ahead and beyond, we are looking for a Returns & Warehouse Operative to join our team in Marsh Barton, Exeter. This role is for Parts In Motion, a proud member of the Alliance Automotive Group. This is a warehouse role, so please ensure that you can reliably commute to: Unit 3 Filmer Way, Marsh Barton, Exeter EX2 8YX. Working hours are Monday-Friday 8.30am to 5.30pm WHO ARE WE LOOKING FOR? You must be dynamic, hardworking and naturally self-motivated with great attention to detail, even when working at a fast pace. You must be computer literate and confident with learning and using different computer systems. At Parts in Motion, teamwork is crucial and so being an honest, upfront and flexible team player is vitally important to ensure efficiency day to day. As individuals we want our team to be ambitious, self-driven and resilient. We are looking for a confident individual who can think on their feet but also not afraid to ask questions and get involved in team discussions. The successful candidate will have ideally worked in a warehouse environment previously, although this is not crucial if the above characteristics are met. Most specifically, being a determined individual with a strong work ethic and great attention to detail whilst working under pressure. WHAT WILL YOU BE DOING? Processing customer returns Supporting with our warehouse goods out processes Working within our systems to ensure return cases are dealt with within 48 hours of the return being received Reporting return issues within our systems and contacting customers where necessary if there is an issue with the returned item Assisting with the warranty process (including booking, reviewing and chasing warranties). Providing support to the Customer Service team with customer aftercare services when required Maintaining close successful working relationships with distribution partners General warehouse duties (making sure everything is neat and tidy to ensure efficiency within the warehouse). Adhering to health & safety measures within the warehouse Working with suppliers and couriers for both orders placed and items that have been returned SO, WHAT’S IT LIKE WORKING WITH US? Well, 92% of our team believe that someone at work cares about their wellbeing, with 96% feeling they have been able to learn something new and do what they do best. However, we want to reach 100% of our team and reward them for their hard work, so we are constantly looking at new ways to give back and acknowledge the efforts made each day, please see some of the ways we currently give back to our team: Good transport links, we are served by the Green and B bus routes and are a 15 minute walk from the new Marsh Barton railway station 28 days annual leave (inc Bank Holidays) 20% staff discount available across our full range of products Full access to our rewards hub, including exclusive discounts and rewards programme Free onsite parking available 5-days a week Secure bike storage for any cyclists among you Company pension scheme Benefits: Work uniform allowance Eyecare Policy Company pension AAG Academy - Offering you life long learning. Refer a Friend - Earn up to £200 for each referral (Subject to T&C). Employee discount & AAG Benefits Free On-site parking Cycle to Work Scheme Wellness programme Not the right fit? Create an account to set up email alerts as new job postings become available that meet your interest! FPS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability or any other protected characteristic