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Claims handler

Gravesend
Time 4 Recruitment Solutions
Claims handler
Posted: 7 July
Offer description

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A growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

* Manage front-of-house duties, including meeting and greeting customers
* Handle incoming calls and take down new claims (First Notification of Loss - FNOL)
* Prepare and check vehicle documentation, including check-in and check-out procedures
* Set up and maintain client files, ensuring all correspondence is accurate and up to date
* Liaise with solicitors, insurers, and potential customers
* Recover credit hire invoices and follow up on outstanding payments
* Carry out general administrative tasks, including maintaining office supplies and stationery
* Support management with ad hoc requests and tasks as needed

What We're Looking For:

* At least 1 year of experience in motor claims handling (essential)
* Strong organisational skills and attention to detail
* Confident communicator, both written and verbal
* Able to manage multiple tasks and prioritise effectively
* Comfortable working independently and as part of a team
* Proficient with standard office software (e.g. Word, Excel, email)
* Driving licence (preferred but not essential)
* Monday to Friday schedule
* Free on-site parking
* Supportive team environment
* Opportunity to grow with a fast-moving business

We value professionalism, initiative, and great customer service. Apply now to join our team!

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