IT Support Analyst Location: Remote, UK Job Type: Full-Time About the Role We are looking for an IT Support Analyst to join our growing team. This role is ideal for individuals who are passionate about technology and enjoy helping users resolve technical issues. Responsibilities Provide first-line technical support to users. Troubleshoot hardware, software, and network issues. Manage user accounts and system access. Log and track support tickets. Escalate complex issues to senior teams when required. Maintain accurate documentation of incidents and resolutions. Requirements Bachelor's degree in IT, Computer Science, or a related field. Basic understanding of Windows, Microsoft Office, and networking concepts. Strong communication and customer service skills. Good problem-solving abilities. Ability to work independently and as part of a team. Benefits Remote working opportunities Training and career development Supportive work environment Growth opportunities within the organization