Job Title: Administration Officer
Location:
Agecroft Cemetery, Langley Road, Swinton, Salford, M278SS
Working Hours:
36 hours per week, Monday to Friday, 9:00 am - 4:30 pm
Grade:
2B
Salary:
£26,409 - £28,263
Contract Type:
Permanent
About the role:
We are seeking a Bereavement Services Administration Officer to support Salford City Council Bereavement Services. The role involves providing effective administrative support to ensure the smooth operation of services across four cemeteries and two crematoriums, handling approximately 2000 cremations and 500 burials annually. No prior experience is necessary as training will be provided. The ideal candidate should be friendly, organized, and possess excellent communication skills, with an empathetic approach due to the sensitive nature of the work.
Key Responsibilities:
1. Greeting visitors and answering calls at reception
2. Managing incoming and outgoing mail
3. Responding to emails promptly
4. Supporting Bereavement Services officers and cemetery teams with administrative tasks
Requirements:
* Experience in administrative or receptionist roles (desirable but not essential)
* Excellent communication and interpersonal skills
* Strong organizational skills and attention to detail
* Proficiency in Microsoft Office applications
Desirable Qualities:
* Experience in bereavement services
* Ability to prioritize and multitask effectively
* Proactive and solution-oriented mindset
* Commitment to excellent customer service
* Previous experience in similar environments
What We Offer:
* Competitive pay rates
* Membership in the Greater Manchester Pension Scheme
* Vivup Discounts Scheme
* Cycle to Work Scheme
* Reduced gym membership
* Health and wellbeing package
Contact:
Luke Smith, Bereavement Services Manager at Luke.smith@salford.gov.uk or 0161 686 7291. Mailed CVs are not accepted.
Additional Information:
We do not sponsor candidates for this position. Find out more about Salford and our city benefits here.
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