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Deputy head of operations - complex care

Ferryhill
Defour Partnership Ltd
Head of operations
€55,166 a year
Posted: 7 May
Offer description

Role: Deputy Head of Complex Care
Location: Hybrid – travel expected nationally
Hours: Full time, Permanent
Salary: £55,166 pa plus excellent benefits

Defour Partnership is proud to partner with SJOG, a Charity with an outstanding reputation and whose values run through the heart of everything they do. We are recruiting for a Deputy Head of Operations – Complex Care, to support the Head of Operations within their specialist Complex Care division.

Are you an inspiring leader with a passion for delivering exceptional, person-centred services? Do you thrive in a values-driven organisation where compassion, respect and hospitality are at the heart of everything you do? Do you have a proven track record of transforming lives of autistic people? If so you may be the person we need to speak to.

We’re looking for a Deputy Head of Operations (Complex Care) to help shape, strengthen and grow our complex care services nationally. Supporting the Head of Operations, you’ll play a pivotal role in ensuring our services not only meet but exceed contractual, regulatory and quality expectations and most importantly, enable the people we support to live meaningful, fulfilled lives.


Key Qualifications

* An experienced operational leader who is innovative and has a conceptual understanding of autism.
* Skilled in managing multi-site services and navigating regulatory requirements.
* Passionate about positive behaviour support, autism, mental health and complex needs.
* Knowledgeable in RRN standards, PBS competencies and best practice frameworks.
* Financially astute, confident in budget management and service sustainability.
* An excellent communicator and relationship-builder.
* Calm, confident and able to make sound decisions in challenging situations.
* Values-driven, committed and motivated to make a real difference.

You’ll also be flexible, able to travel, participate in the on‑call rota and work occasional unsocial hours when needed.


Benefits and Rewards

* Annual leave entitlement of 33 days (pro-rata) including bank and public holidays.
* Employee Assistance Programme.
* Auto Enrolment Pension Scheme.
* Health Cash Plan.
* Bike to Work Scheme.
* We are an equal opportunities employer.
* Excellent training and development opportunities.
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