Civil Enforcement Officer - Colchester City Council
Colchester, Essex
£15.97 PAYE / £20.48 Umbrella PAYE
Temporary Contract
Closing Date: Monday 9th February 2026
Essex County Council (ECC) are delighted to be supporting Colchester City Council in recruiting 3x Civil Enforcement Officers on a temporary basis.
As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 ½ hours per day)
Accountabilities:
1. To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
2. Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
3. Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
4. To appear at adjudication hearings/court as required.
5. Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
6. Maintain equipment provided in good working order.
7. Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.
8. To ensure that all internal and external communication formats are read and responded to as required.
9. Ensure all corporate policies are followed to ensure consistent service provision.
10. Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner – safely and securely.
Experience You Will Bring (Essential)
11. Numerate and Literate
12. Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances
13. Full, Clean UK Diving Licence (Manual)
Experience You Will Bring (Desirable)
14. Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)
15. Parking regulations in accordance with the Highway Code
16. Knowledge of the Traffic Management Act 2004
17. Previous knowledge of issuing Penalty Charge Notices
18. Working in close cooperation with the police, PCSOs, Neighbourhood Wardens
19. North Essex Parking Partnerships policy on parking enforcement
Skills
20. An understanding of Health and Safety
21. Knowledge of the appropriate Area
22. Integrity
23. Be able to inspire and motivate others Organisational awareness
24. Be able to build and use relationships inside and outside the Organisation
25. Demonstrate cultural awareness
26. Be confident with an ability to use own initiative and discretion
27. Tactful and diplomatic
28. Be able to deal effectively with people and placate irate members of public
29. Educate members of the public about various parking Restrictions
30. Essential ICT skills including the use of email, communication platforms and mobile phone applications
31. Ability to operate a handheld device/camera in the issuing of PCNs
32. Be methodical and organised
33. Attention to detail and accuracy
34. Understanding of the principles of data protection legislation and putting these into practice.
Requirements of the Role:
35. Work flexibly as appropriate
36. Work on a rota basis
37. Able to work independently as well as part of a team
38. To be physically fit enough to walk more than 10 miles per day
39. Provide own footwear and black trousers (not denim)