We are looking for an enthusiastic and customer-focused Sales Advisor to join our team. This role is essential in delivering an exceptional shopping experience, maintaining high store standards, and driving sales. The ideal candidate will be passionate about fashion and retail, with a keen eye for trends and excellent customer service skills.
Key Responsibilities
* Provide exceptional customer service by assisting shoppers, offering product advice, and creating a welcoming atmosphere.
* Support stock management, including replenishment, inventory checks, and ensuring product availability.
* Maintain high visual merchandising standards, ensuring displays are attractive and aligned with brand guidelines.
* Assist with concession setup and maintenance, ensuring the space remains organised and appealing.
* Work collaboratively with the team to meet sales targets and deliver an outstanding shopping experience.
* Handle customer inquiries, resolve issues effectively, and enhance overall satisfaction.
Qualifications & Requirements
* Previous experience in a retail or concession environment (preferred).
* Strong customer service skills with a proactive and positive approach.
* A passion for fashion and an understanding of current trends (preferred).
* Ability to work efficiently in a fast-paced setting.
* Strong communication and teamwork skills.
* Willingness to work flexible hours, including evenings, weekends, bank holidays, peak trading hours and event days.