Job Title: Assistant Manager at Brackenrigg Inn, Penrith
Join us at Brackenrigg Inn, located on the shores of Ullswater in the Lake District, as an Assistant Manager. We are seeking a seasoned professional with leadership experience in hospitality to support our operations and deliver exceptional guest experiences.
Key Details:
* Client: Another Place, The Lake
* Location: Penrith, United Kingdom
* Job Category: Other
* EU Work Permit Required: Yes
* Reference: 3a400131b341
* Views: 12
* Posted: 28.04.2025
* Expiry Date: 12.06.2025
Job Description:
Are you an experienced Assistant Manager ready for a new challenge? Do you enjoy Lake Views, exploring the fells, and paddleboarding after work? If yes, join us to be part of a team that values connection, creativity, and making a positive impact.
Located at Ullswater, Brackenrigg Inn offers a relaxed yet professional environment with a passionate team that values friendship, flexibility, and variety. We focus on creating memorable experiences for our guests, guided by our core values: We Care, We Notice, We Change.
The Role:
Reporting to the Inn Manager, you will support daily operations, bring industry experience and leadership, and help deliver an unrivaled dining experience in a lakeside setting. Your role involves managing the team, overseeing finances, supporting service delivery, and maintaining high standards across all aspects of the inn.
Responsibilities:
* Manage guest expectations and support the team in a professional manner.
* Assist in developing the inn's offerings and identifying new trends.
* Support financial management, including revenue, payroll, and overheads.
* Coordinate staff rotas and team utilization.
* Ensure service standards are met and guest feedback is managed effectively.
* Oversee stock control, ordering, and deliveries.
* Ensure health and safety compliance for staff and guests.
* Lead staff training, development, and performance management.
Skills and Requirements:
* Supervisor experience in hospitality.
* Team management experience.
* Customer care and complaint handling skills.
* Minimum Grade C in Maths and English.
* Attention to detail and record-keeping skills.
* Proficiency in Microsoft Word & Excel.
* First Aid, Health & Safety, and Food Hygiene certifications.
* Ability to work in a busy environment and multitask.
* Leadership qualities, confidence, and responsibility.
* Passion for the Lake District and local food and drink.
What We Offer:
* A beautiful, relaxed environment on Ullswater.
* Career growth opportunities within an expanding organization.
* Staff discounts on stays, treatments, and dining.
* Team social events and support schemes.
* Training and development opportunities.
Join us in creating memorable experiences and advancing your hospitality career. Apply now to be part of our team at Brackenrigg Inn!
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