Intelligence Analyst - Cardiff Regional Centre - Ty William MorganAbout the jobJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. We are an effective, efficient and impartial tax and payments authority with a vital purpose:About Fraud Investigation ServiceThe Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency.Fraud Investigation Analysis (FIA) is the Operational Analysis arm of the Fraud Investigation Service. Our Intelligence Analysts work closely with FIS investigators and help them understand information collected as part of the investigation. Analysts can work with data extracted from HMRC systems, seized digital devices such as computers, phones or tablets, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs.Job descriptionDo you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC. What will I be doing?As an Intelligence Analyst, you will provide analysis to support the work of FIS' Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit. The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies. As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations. This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role.All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective or role or grade. Additional training, proper to this role, will be provided as needed.Successful candidates will be offered posts on merit order and location preference.Person specificationDrive Analytical Casework: Work closely with customers to define work requirements and timelines. Deliver in-depth analytical support using appropriate tools and methodologies, even when circumstances are uncertain or information is incomplete or unclear. Ensure analysis informs case progression and direction. Produce timely, evidentially robust reports and visualisations that clearly present key judgements, highlight intelligence gaps, and offer actionable recommendations. Case and Project Management: Take full ownership of the project management of analytical casework, ensuring high standards and accountability throughout. Confident Communication: Articulate the results of analysis with clarity and confidence to investigators using a range of communication methods. When necessary, present findings to courts or tribunals. Quality Assurance and Peer Review: Conduct thorough reviews and make constructive challenges of colleagues' analyses to ensure that final products meet professional standards. Analyst Development: Support the growth of other analysts by delivering formal training courses, mentoring, or assessing trainees during their Professional Trial Period. Continuous Improvement Initiatives: Lead or support projects aimed at enhancing the efficiency and effectiveness of FIA, sharing good practices and expertise, while driving continuous improvement.Essential CriteriaApplicants should be experienced and confident in manipulating complex data in Excel spreadsheets.BehavioursWe'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Technical skillsWe'll assess you against these technical skills during the selection process: You will undertake a 1-hour analytical assessment exercise. You will be provided documentation on a topic and will take one of two positions. You will then construct an argument to defend your chosen position and present back to the interviewers. BenefitsAlongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to knowSelection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.How to ApplyAfter submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test.If you successfully pass these tests, you will be invited to complete the final stage of the application.As part of the application process, you will be asked to provide the following:A 500-word Personal Statement. Your personal statement should clearly demonstrate how your skills and experience meet the essential criteria and person specification.Separate 250-word statements addressing the specified behaviours.Further details around what this will entail are listed on the application form.Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our Candidate Guidance (opens in a new window) for more information on appropriate and inappropriate use. SiftIn the event of a large number of applications being received, an initial sift may be held on your personal statement.At full sift all behaviour statements and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your behaviours and strengths will be assessed, in order to determine your suitability for the role, as well as enjoy what you enjoy, and what motivates you.You will also undertake an hour-long analytical assessment exercise. You will be provided with documentation relating to a topic and asked to choose one of two positions. You will then need to construct an argument to defend your chosen position and present it back to the interviewers.This is an example of a strengths-based question "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place face to face at the Cardiff Regional Centre - Ty William Morgan. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)'.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).